They are some sneaky folks regarding how they hooked me into a $50 annual subscription service. Several years ago I wanted a simple way to manage my checkbook on my desktop and move on from manual checkbook registers and paid for MoneyWiz. I don’t remember the initial cost but it wasn’t that much. A year later suddenly my scheduled payment calendar started messing up, with transactions no longer automatically posting. Then the calendar started displaying weird characters. Long story short, at no cost, customer support had me move to a newer version of MoneyWiz to resolve the issue. Around this time I decided to purchase MoneyWiz 2, the IOS version for my iPhone/iPad. This was the first time I saw that I could not add anymore transactions to my IOS devices without purchasing an annual subscription. I was annoyed but could still manage MoneyWiz on my desktop and as long as my IOS devices displayed the correct info, I chalked it up to experience and moved on. A week ago, in preparation for payday, I selected the desktop icon and suddenly a question mark showed up in it and no access to my MoneyWiz account. When I notified customer service, they stated that Apple no longer accepts the MoneyWiz icon I was using on my desktop and that it needed to remove it. I was give instructions to delete it, go back into the App store, reload it and access my SYNCbits account to repopulate the register. Sounded easy except suddenly my login info was not correct, including the very simple answers to my security questions. Contacted customer support and they had me disconnect SYNCbits from my iPad IOS ( it still correctly displayed my register info) and then reset my account. They then provided instructions for me to reconnect my iPad to SYNCbits and and using the destop version, login to the SYNCbits account and all the info that was on my iPad would upload to my desktop version which suddenly displayed the MoneyWiz 2 icon. All info uploaded correctly but remember the IOS version would not allow me to add transactions without the annual subscription? Well now the same with the desktop version...for $49.99 I paid for the annual subscription and regained full functionality again. Yes, I paid the ransom and all was suddenly good. Nefarious advertising? It seems so. So why four stars? The program works as designed, I can now add transactions using my IOS devices and the customer service contacts were extremely responsive and courteous. I just wish MoneyWiz was a bit more honest, I mean forthright, about what the endgame was when I initially purchased MoneyWiz.